Fine Point Technologies - Technical Assistance


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Software Solutions to Gain, Maintain, and Retain Subscribers...

We guarantee that our software, solutions and products are of the highest quality. If you should have any questions or problems with our solutions, we are ready to assist you and your support team. Our expert Technical Support Team can walk you through the answers to all of your questions.

Technical Support Contact Information

Email Support
Please ensure to include your complete company name and contact information. Email requests are typically answered within 24 business hours. In attempt to resolve issues in a timely manner, please fill out a support request form and attach it to your email.

support@finepoint.com
Telephone Support
Please have your product serial/license number and all relevant information pertaining to your problem ready when calling. All support services are available via telephone at:

+1 (212) 962-7410 extension 337
Fax-Back Support
All support services are available via fax. A technical support engineer will respond within 24 business hours. Please ensure to include your product serial/license number and all relevant information pertaining to your problem when sending in your fax. In attempt to resolve issues in a timely manner, please fill out a support request form and attach it to your fax forms.

+1 (212) 962-7404
Support Hours
Normal support hours are Monday through Friday, from 9:00 AM to 6:00 PM EST. If you require after hours support, please send an email to support (support@finepoint.com) 48 hours in advance to ensure a technical support engineer will be available.

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