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Interested in learning more about Service Provisioning & Installation?
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Fine Point Technologies Service Installation Suite assists subscribers with activating dial-up and broadband Internet while promoting and reinforcing your brand and value-added services. The Service Installation Suite delivers self-installation, qualification of customer premises equipment (CPE), installation and connection diagnostics, and service validation and activation. Result: Far fewer truck rolls and greatly reduced support costs. |
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Our self-installation solutions guide the subscriber through complicated installation processes, manage CPE installation workflows, and automatically configure the desktop and CPE.
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Step-by-Step Installation
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 Subscriber Education to Reduce Calls
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Our CPE qualification solutions qualify the subscriber’s computer for broadband service and repairs the CPE configuration to ensure that broadband installation is successful. |
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Fine Point post-installation diagnostics reduce common “cannot connect" issues with guided resolutions that guide subscribers through troubleshooting connection issues without calling technical support.
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| Fine Point solutions enable service providers to up-sell value-added services or premium connectivity by qualifying the CPE at the point of installation. |
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