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Interested in learning more about the Service Installation?
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Our Self-Installation Suite guides subscribers through a user-friendly installation process, improving subscriber experience, and giving you the competitive edge. The Self-Installation Suite ensures that your subscribers enjoy the best possible experience during installation of your service.
By offering a friendly and appropriate "voice" for your company, the Service Installation Suite positively reinforces your service brand as intuitive, credible, and trustworthy. Not only does this reduce installation-related subscriber frustration and churn, it also improves your ability to sell subscribers value-added services. During the installation process, your subscribers will not just sign up for your service, they will gain knowledge and understanding of the services that you offer.
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Total Internet® is the most complete self-installation and sign up solution for dial-up, offering a simple, user-friendly way to sign up new dial-up subscribers. Total Internet streamlines new subscriber acquisition, enhances revenue generation, and reduces support costs while increasing subscriber satisfaction and retention. |
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| Fine Point Technologies Service Installation Suite delivers self installation, qualification of customer premises equipment (CPE), installation/connection diagnostics, and service validation/activation while identifying and acquiring qualified broadband Internet subscribers. |
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- Proven and tested – deployed by hundreds of ISP’s since 1997
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Automatically installs and configures Microsoft Dial up Networking (DUN)
- Each time your subscribers connect to your service, Total Internet seamlessly verifies the subscriber’s dial-up network configuration, guaranteeing a proper connection
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Automated configuration of Email and Browsers for the subscriber
- Built in Self Repair – can always rerun set up and install should a problem arise
- Total Internet empowers your subscribers to self-update any software, supported by your service and dial-up POPs with a click of a button! As new POPs are added to your service, you can easily update your subscribers.
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Flexible billing system integration
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Custom branding capabilities
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SDK option
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