Numerous methods are used to send alerts to subscribers including billing inserts, Web sites, emails, telephone calls, television and radio. However, these methods are often unreliable, uninvited, expensive, not intuitive, slow, and their results are often difficult or expensive to measure.
Direct Messenger™ is designed for the purpose of delivering critical information quickly, to large numbers of users and is the perfect solution for Enterprise, Government, News Agencies and ISPs. Direct Messenger™ cuts through the clutter associated with traditional notification methods by empowering administrators to send one or more dynamic, personalized messages or bulletins directly to targeted subscribers’ desktop.
 Targeted Desktop Alerts
With Direct Messenger™, a service administrator can create alerts in the Direct Messenger Server and define the alert's target audience. The select subscribers will immediately begin receiving these non-obtrusive messages in the lower right-hand corner of their desktop. Once received, subscribers can either close the messages or optionally access more details about the messages.
Alert Scheduling and Time Validity
Direct Messenger™ empowers alert administrators to specify a time and duration for alert validity. This ensures that messages are delivered on time and that out dated messages are not displayed.
Use of Direct Messenger creates a direct “opt-in” channel to the subscribers’ desktop that enables functionality for:
- PC Manufacturers
Send alerts regarding Internet viruses and other support call drivers. Inform your customers before they contact your help desk.
- ISPs - Network Outages
Notify subscribers of scheduled or unscheduled network or service interruptions before they trigger trouble calls.
- Service Announcements
Target candidates for new services announcements
and streamlined activation links using demographics and
custom delivery rules
- Emergency Situations
Alert subscribers of emergency situations such as weather warnings, public disasters, and Amber Alerts
- Community Information
Deliver community or neighborhood specific information and notifications all within a friendly, easy to use, brand-able environment.
- Amber Alert Program
A missing child alert system, uses the immediacy of an alert to recover kidnapped children before they can be harmed.
Integrates with 3rd Party Messaging Systems
For organizations that are using other messaging systems such as SMS, RSS, or others, Direct Messenger™ serves as an additional method of delivery (to PC desktop) and is easily integrated with these other existing systems. Alerts can be dynamically created within the Direct Messenger Server by leveraging XML to communicate with these systems.
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