Differentiating your service from that of the competition is critical to subscriber stickiness and loyalty. That is why your subscriber lifecycle Management partner must be able to quickly and easily brand and customized their solutions to meet the needs of your service. To answer this call, Fine Point Technologies leverages its patent-pending RapiDeploy Intelligent Architecture™. This approach allows our solutions to be fully customized for your service in a fraction of the time it takes with other software vendors, enabling Fine Point Technologies to quickly brand, localize and configure your solution without modifying source code. This capability is critical to enable quick time-to-market for your services.

SmartInstall™ Workflow Engine that enables self-installation technologies to be quickly and dynamically customized as service workflow requirements evolve. SmartInstall™ Workflow Engine enables users to graphically model their broadband installation processes without having to be experts in any specific modeling methodology. These models can then be refined, and implemented into the self-installation automation technology without any programming.

When complex integration is required, developers can implement logic via functions using scripting tools that can be easily linked into processes without being embedded in them, SmartInstall™ Workflow Engine removes the need to know how to write and modify the complex solution base code. SmartInstall™ Workflow Engine allows administrators to create rules and quickly manage the change associated with running processes.

SmartInstall™ Workflow Engine reduces the typical application backlog while providing an environment that is geared toward managing multiple workflows. By clearly separating different workflows into manageable pieces, SmartInstall™ Workflow Engine enables multiple workflows to be managed from one installation process.