Fine Point Technologies : Service Installation Suite


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Software Solutions to Gain, Maintain, and Retain Subscribers...

Interested in learning more about the Service Installation Suite for the dial-up market? Click here

The dial-up market is competitive. Prices are falling, and increasing competition from DSL and other technologies makes it almost impossible to be profitable. The only way to get ahead is to aggressively drive down support costs while opening up new avenues of revenue.

Since 1997, Fine Point Technologies has been doing just that through:

Dial-up Subscriber Self installation
Dial-up Subscriber Self-Repair
Enabling the delivery of value-added
products and services

Total Internet CD Total Internet® is a complete dial-up application suite that enables you to offer a simple, user-friendly sign up solution, guiding new subscribers thorugh sign up for immediate internet access and helping you manage them for the months and years to come. Total Internet empowers you to distribute CD-ROMs like the large commercial service providers, (such as AOL and MSN) via mail, a local electronics stores or any other channel you choose.

Key Benefits Include:

The Most Mature & Proven Solution
Since 1997, Total Internet has been empowered hundreds of ISPs around the world with reliable self-installation and sign up functionality. It is this experience that makes Total Internet the industry’s most mature sign up and self-installation solution.
Acquire Subscribers and Reduce Support Costs
Mass-Market your dial-up service and leverage the power of real-time sign up to capture new subscribers on the spot. Total Internet can reduce installation support costs up to 90% by automatically installing and configuring Dial-Up Networking (DUN), email, web browser applications, and other components required to get subscribers up and running.
Capture Macintosh® Subscribers
Total Internet empowers you to capture both Windows® and Macintosh® subscribers from one CD. You can sign up Macintosh subscribers with the same ease as subscribers on the Windows platform.
30 Second sign up Reduces Connection Costs
Unlike other sign up solutions that only offer web-based sign up, Total Internet offers both a web-based sign up solution and a streamlined sign up that gathers your subscriber’s information offline and then connects to your network only briefly to provision the dial-up account, providing significant 800-number toll charge savings.
Automatically Corrects Dial-up Networking
Each time your subscribers connect to your service, Total Internet seamlessly verifies the subscriber’s dial-up network configuration to guarantee a proper connection. Total Internet nearly eliminates dial-up networking support calls, minimizing your support costs.
Automatic Software & POP Updates
Total Internet empowers your subscribers to self-update any software, supported by your service and dial-up POPs with a click of a button! As new POPs are added to your service, you can easily update your subscribers.
Direct-to-Desktop Communication
Total Internet offers a direct channel of communication between service providers and their subscribers. This solution is an excellent means of keeping subscribers informed of network outages, new service offerings or other key messages.
Available Software Development Kit (SDK)
Service providers are empowered to easily customize Total Internet on their own via the Total Internet Software Development Kit (SDK). It includes easy-to-use wizards that make the customization process clear and simple. This tool is especially powerful for Virtual ISPs and dial-up wholesalers that require multiple configurations, brands and reseller codes.
The Most Flexible Solution
Built on Fine Point Technologies’ patent pending Direct Plug-in™ Technology, Total Internet is customized to your service faster than any solution available. This same technology enables Total Internet to be fully customized through simple configuration changes made available through the power of the Total Internet SDK.
Increased Revenues through a Desktop Interface
Total Internet enables service providers to deploy their own branded desktop interface. Now you can own the central point your subscribers go for content and value-added tools. Never lose your subscribers to a competitor’s portal again!
Billing System Integration
Fine Point Technologies has partnerships with the industry’s leading billing providers. Through our patent pending Direct Registration™ Technology, Total Internet is easily integrated with any back-office solution.
Trouble Shooting in Simple, Clear Language
Total Internet further reduces support costs by delivering an easy-to-understand interface to Microsoft’s Dial-up Networking (DUN) that assists your Windows subscribers with resolving common networking issues.
Localization to Any Language
Total Internet is available in many languages, and can be easily localized to any other. You can deploy Total Internet in many different localities all from one CD.

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